Reply from ABOUT YOU
Thank you for your feedback. It is important for us, since we are continuously striving to improve our service. We are very sorry that the product you received was not the right one.
All the returns are carefully checked at our warehouse. Once we receive and verify the refund, we will refund you within 14 days according to the payment method you have selected.
We apologise for the inconvenience. If you have any questions concerning the situation, would you kindly contact our customer service
[email protected] (service also in Finnish)
Our customer service helps you free of charge Mon-Fri 8-22 and on weekends and public holidays 9-20!
With kind regards,
Niina at About You