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I have two dissipute issue with Budget…

I have two dissipute issue with Budget airline booking.

1. I booked my flgit ( with retun flight) for Vistara using skyscanner website using Budget airline Uk agent booking. In skyscanner, budget airline showing cheap pricce in Euros currency. But when i booked my fligh and did payment using my credit card then they deduct in pound from my bank account. It means amount sowing in euros but deduction in pound. Which is purely dissipute and cyber crime.

2. During my return flight Delhi to Frankfurt (which will be on 20th), i have some health problem. So i want to cancel my flight. I already taken a hooper service means i can canel my ticket any time ( before checkin). For that i already paid extra amount 123£ to budget airline. Now today (19th), i want to cancel my Return journey. But budget airline saying, your policy is expired , you cannot cancel your journey. If you cancel your journey, you will not get any refundable amount. This is completely making fool to customer amd also dissiputes, they are not stands on their cancellation policy.

These above two point prove that Budget airline is making dissiputes and cyber crime with customer.

Date of experience: August 19, 2023

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