BIGGEST MISTAKE TO PURCHASE FROM HERE.. **PLS READ COMPLETELY**
If I was given an option I would choose NO STAR at all. THE CUSTOMER SERVICE IS OF NO USE.
I had order chair covers but they didn’t go well with my furniture and wanted to exchange for another one.
I called them up after 2 days itself and told them the same and they told they would call me back.
BUT THEY NEVER DID.
When I ordered they called regularly to update regarding the package but once it was delivered there was no response from them.
The worst part is I had to follow up multiple times to ask them.
I had called them for the 3rd or 4th time after 1 week since I received the package, and with NO SHAME THEY SAID THAT THE RETURN POLICY DOESN’T HOLD ANYMORE. THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER COME ACROSS.
“”I AM STILL WAITING FOR THE REPLY ”
This is the order number: #52416
I request you to NOT PURCHASE FROM HERE. THERE WAS NOTHING ” DIVINE ” ABOUT THIS HORRIBLE EXPERIENCE.
Date of experience: June 21, 2023