Hawaiian Garden location
this review is for their Hawaiian Gardens location. i had signed up at pre opening apprx April 2021. thought i was supporting local business. given them my cc ‘to lock in my rate’ and was told that once they opened they would notify me. fast fwd a few months and zero notifications later, i start noticing random billings on my credit card statement. havent had a chance even to come in for a single workout even. when i contacted Hawaiian Gardens, they referred me to an unavailable contact in San Diego. that i could never get a hold of. not knowing how to stop the billing process otherwise. i contacted my cc. my credit card company tried to claim billing error on less than a handful of charges out of many charges. fast fwd a few more months. EOS 3rd party billing sent my acct to collection. this nightmare never ends
Date of experience: April 01, 2022
