Reply from FLEXIROAM
I am Chris, from Flexiroam Customer Experience team. I am personally reaching out to you to let you know that we are sorry to hear about your experience while using our internet service. Our team is dedicated to providing stellar customer service, and we strive for 100% client satisfaction on all of our data plan. Thus, we would like to ask for an opportunity to rectify this situation and help make it right for you.
Kindly reply to the email we sent here in Trustpilot or in our support so we can discuss further your concern or contact us through our support channels (Flexiroam App, FB, Line, IG or WhatsApp +60132047800). We hope to hear from you very soon and thank you in advance!
-Chris, Head of Customer Service