It’s a trap
It’s a trap! avoid at all costs!
I have used their service in 2019 to enter my apartment.
2 years after termination of my contract with them, they approached me to take 1k for a fake address they created for me in their system.
I had to fight for 1 month to prove I am not living in that fake address.
After that, they claimed I haven’t paid for my correct subscription I had with them, I even sent them their own proof of payment that I have paid but they kept refusing I have paid.
Today I have a clear status with my payment with them and I proofed I have paid. However, they are refusing to close my account, I don’t have any business with them any more and I simply want to close my account to prevent their appearance in my life in the future but, they keep refusing.
Date of experience: August 10, 2023