Reply from Gigaclear
Hello Lauren
Thank you for taking the time to leave us a review, we’re sorry to hear of your experience with our company.
We aim to resolve all issues as quickly as possible, we don’t attempt to string along our customers as this is just bad business practice and goes against our ethos.
After reviewing your case I can see we have requested you attempt some troubleshooting to resolve the issues you are facing. Unfortunately this has not been carried out and so we are unable to assist at this current moment in time.
Should you wish to reach out to our team we’ll be happy to assist
Best regards
Grant
