Summer 2021 – I have brought uniform from here the 2 years previous and its been fine. This year has been awful. The customer service is terrible, they have young people working in the shop who have no idea what they are doing. The uniform quality of polo shirts has changed to a cheap version the previous 2 years the quality was decent so i didn’t mind paying for the packages. I took my children to purchase and at the time they were out of alot of stuff so i decided to order online. Having tried sizes on in the shop when the order was received the sizes were completely different. I had to change my sons complete uniform and skirt and jumper for my daughter as they were too big! The finish on the trousers for my son was not reasonable. loose threads etc inside. The skirt in size 6/7 was larger in wasit size then the 7/8. Sizes are not accurate and quality has defo gone down. In future i will purchase from the supermarkets much better quality. I really wish the childrens primary school would just sell the school badge so it could be sown on to jumpers polos etc.
Date of experience: September 16, 2021