Reply from InterServer
We understand the frustration you’ve faced with the issue of hosting resources and PHP timeout limits. We want to assure you that we always strive to provide reliable and efficient hosting services to our customers. However, it seems like we fell short of your expectations, and for that, we sincerely apologize.
Regarding the hosting account resources limitation, we’d like to clarify that we do have certain limitations in place to ensure fair usage of resources and to maintain the performance of our servers for all customers. However, if you believe that your resources are being unfairly limited, we encourage you to reach out to our support team, and we will investigate the matter thoroughly.
As for the PHP timeout limits, we understand the inconvenience this can cause, especially when trying to import large files. We continuously monitor and update our server configurations to provide the best performance for various scenarios. If you have specific requirements, please let our support team know, and we will do our best to assist you.
We value our customers and their satisfaction, and we want to regain your trust in our services. If you’re willing to give us another chance, we’d be more than happy to address your concerns and work towards a resolution.
Thank you for bringing these issues to our attention, and we apologize for any inconvenience caused. We are committed to improving our services based on your feedback.
The Interserver Team