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Reply from LyteHosting LLC

First and foremost, I’d like to assure you that your payment has indeed been received, and your order is currently active. We understand that you are understandably frustrated by this situation, but please allow me to provide some clarity on the matter.

Initially, your order was marked as active based on your first ticket, as we were hopeful that your payment would be processed shortly. However, when the payment did not come through on our end, we regrettably had to cancel the order. I want to emphasize that this decision was not made lightly, but rather as a precautionary measure to prevent any potential scams or issues.

We genuinely value our customers, and we are well aware of the importance of positive reviews in today’s business landscape. Negative reviews can be detrimental to both our reputation and your overall satisfaction. It’s crucial for both parties involved that we ensure the accuracy of our transactions.

We want to reiterate that we do not derive any satisfaction from putting you through this inconvenience. Like you, we are also cautious to avoid any fraudulent activities. Our primary goal is to provide you with a seamless and secure experience.

Thank you for your patience and understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to us. We are committed to resolving this issue promptly and ensuring your satisfaction.

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