Reply from Mimeo Photos
Hi Myriam,
Thank you for sharing your feedback with us regarding your recent shipping experience. We’re glad to hear that you’re pleased with the book you received, but we sincerely apologize for the inconvenience you faced due to the shipping mishap.
We understand how frustrating it can be when a delivery doesn’t go as planned, especially after paying for premium shipping services. We deeply regret any inconvenience this situation may have caused you.
At Mimeo Photos, we are committed to providing excellent customer service and ensuring that our customers have a hassle-free experience. We understand your concern about having to handle the shipping issue yourself despite paying for our service. Please accept our apologies for any inconvenience this may have caused.
In the event of future shipping issues, we want to assure you that our team is here to assist you every step of the way. If you encounter any difficulties with a delivery, we recommend visiting our website, mimeophotos.com, and clicking on the chat icon located in the top right corner. Our dedicated team members will be more than happy to assist you and address the issue on your behalf.
Your feedback is essential to us as it helps us improve our services and provide a better experience for our customers. We appreciate your understanding and patience as we work towards resolving this matter.
Once again, we apologize for any frustration you experienced and thank you for choosing Mimeo Photos. We value your business and look forward to serving you better in the future.
Best regards,
M
