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A Restaurant Secret Shopper’s Paradise, with minor adjustment

I’ve had the pleasure of using Obervati, a company that facilitates secret shopping for restaurants, and it’s been a truly positive experience. This platform has made secret shopping more accessible and enjoyable. The process of selecting restaurants to visit is straightforward and personalized, allowing me to choose places I genuinely want to explore. After dining at these establishments, I’m able to provide detailed reviews that offer valuable feedback to the restaurants. Obervati’s user-friendly interface makes it easy to navigate, from selecting assignments to submitting reviews. The variety of restaurants available for secret shopping is impressive, offering a diverse range of culinary experiences.

However, there is one minor area that could use improvement – the review approval process. Once a I select the job and submitted the review, there’s a waiting period for Obervati to approve it before payment is released. This delay could be streamlined for a more efficient experience. Despite this minor hiccup, Obervati remains an exceptional platform for secret shoppers and a valuable asset for restaurants aiming to enhance their services. I wholeheartedly recommend Obervati to fellow secret shoppers and anyone interested in contributing to restaurant improvement. It’s a win-win opportunity that benefits both shoppers and the establishments they visit.

Date of experience: August 23, 2023

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